Question 1

How does buying on Foose+ work?

Accepted Answer

Browse listings from independent Ghanaian sellers, add items to your cart, and checkout securely. Your payment is held in escrow until the item is delivered and you confirm receipt — so your money is always protected.

Question 2

Is Foose+ only for thrift and secondhand clothes?

Accepted Answer

Not at all. Foose+ started from thrift culture — that's actually where the name comes from. But the + means we went further. New drops, Kente, handmade pieces, vintage, accessories, footwear — if it's fashion and the seller is Ghanaian, it belongs here.

Question 3

Is my payment safe?

Accepted Answer

Yes. We use Paystack and a buyer-protection escrow system. Funds are only released to the seller after you confirm delivery. If something goes wrong, you can raise a dispute and our team will step in.

Question 4

How do I list and sell on Foose+?

Accepted Answer

Create a vendor account, head to your dashboard, and tap 'New Listing'. Add photos, a description, price, and condition. Your item goes live instantly — no review delay for verified sellers.

Question 5

What are the delivery options?

Accepted Answer

Delivery is arranged between you and the seller. Most sellers offer same-city drop-off, GhanaPost, or dispatch riders. Delivery cost and timeframe are shown on each listing before you buy.

Question 6

Can I return an item?

Accepted Answer

Returns are handled case-by-case. If the item doesn't match the listing description, open a dispute within 48 hours of delivery and our team will mediate. All-sales-final items are clearly marked.

we're here to help

pick what fits

General question

Feature request

Order issue or dispute

Vendor question

frequently asked
questions

send us a message

reach us directly